To retrieve system and product information about IBM Cognos BI
Download Description
Run this diagnostic to help you troubleshoot issues with general IBM Cognos BI. For more information please read the documentation file attached to the diagnostic.
Certain Advantages
To troubleshoot printing reports
To check processes
To compare settings between development and production systems
Summary of Information Collected
Log Files
JAVA _HOME environmental variable
Contents of the file cogroot.link
Contents of the file cogconfig.prefs
Processes
Email Settings
Authentication Information
IBM Cognos Configuration
Prerequisites
Sun Microsystems Java Runtime Environment (JRE)
JRE version 1.4.x or higher must be installed
Sun Microsystems Java (Java) must be in the system path
Installation Instructions
To Run Diagnostic do one of the following steps: For MicrosoftWindows:
From a Microsoft Windows DOS command, run the batch file.
This is the recommended way, as progress will appear in the command window.
Run the jar file
This will run in the background, no progress will appear, only the result once the diagnostic has been completed.
For UNIX:
X Windows System Display is required to provide Graphical User Interface (GUI) protocol
Download the tar file and uncompress all the files to the same directory using the command:
tar xpf IBMCognos8_ux.tar
To run the diagnostic do one of the following steps:
type IBMCognos8_ux.sh type java -jar IBMCognos8_ux.jar
